Google Workspace Administrators training

Google Workspace Introduction for Administrators

  • What is Google Workspace
  • Google Workspace Editions: Google Workspace for Work / Education / Government / Non-Profit
  • Applications under Google Workspace
    SLA & Non-SLA Applications
  • Ease of Administration
  • Q & A session

User Management

  • Who is a user in Google Workspace?
  • User Management Methods
  • Creating/Modifying/Deleting/Suspending Users
  • User Deletion vs. Suspension
  • Exporting Users
  • User Privileges/Delegated Administration
  • Q & A

Securing your Google Apps

  • Two-Factor Authentication
  • Reset Password
  • Reset Sign-In Cookies
  • Enforce Password Change
  • Understanding Password Strength
    DKIM with Google Workspace
  • Domain-wide SSL Enforcement
  • TLS options while using Google Apps
  • Sharing within AND/OR outside the domain for applications
  • Understanding Single Sign-On authentication with Google Workspace
  • Restricted Delivery / Walled Garden
  • Q & A

Mail Management

  • Understanding Email flow types with Google Workspace Apps
  • Google Mail Severs
  • Inbound/Outbound gateway setup
  • IP White-listing
  • Restricting Email Delivery (Walled Garden)
  • Q & A

Dashboard Introduction for Administrators

  • Getting familiar with the interface
  • Understanding the Google Workspace Dashboard
  • Adding Additional Google services
  • Accessing Applications through the Dashboard
  • Looking at User count and requesting more users
  • Apps Status and Apps Status Dashboard
  • Q & A

Organizational Units (OU) Management

  • What are OUs in Google Workspace Apps
  • Why and How to use them
  • Organizational Units vs Groups
  • Creating/Deleting/Modifying OUs
  • OU based administration
  • Moving users to OUs
  • Q & A

Enhancing User Experience

  • Customizing Look & Feel of your Google Workspace
  • Setting the Default Language & Time zone
  • Understanding Contact Sharing
  • Name Change Flexibility
  • Offline Gmail, Calendar and Docs
    Gmail Labs
  • Voice & Video Chat
  • MS Outlook Connector
  • Email & Calendar Delegation
  • Themes
  • Read Receipts
  • Q & A

Multiple Domains Management

  • Understanding Pros & Cons
  • Domain Alias vs. Secondary Domains
  • When & How to use them
  • Deleting Them – RETHINK
  • Q & A

Google Workspace Apps Marketplace

  • What is it and why should you care
  • Understanding your requirement and exploring the marketplace
  • Security & SLA regarding marketplace applications
  • Subscribing/Unsubscribing applications from marketplace
  • Accessing Marketplace applications
  • Managing Marketplace applications
  • Q & A

Groups Management

  • Understand Groups in Google Workspace
  • Types & usage of different kind of groups in Google Workspace
  • Methods of Creating Groups
  • Understanding Member, Manager and Owner roles
  • Exploring types of Groups and Settings
  • Using Google Groups as a support portal for intranet/internet
  • Q & A

Mobile Management

  • Understanding Mobile Management with Google Workspace
  • Google Sync
  • Activation Policy
  • Various Mobile Device Management Policies
  • Password Length and Policy
  • Remote Wipe
  • Device Lock
  • Camera Lock
  • Q & A

Reporting in Google Apps

  • Types of Reports
  • Graphical & CSV Reports
  • Understanding Audit Logs
  • Understanding the possibility with Reporting API
  • Q & A

Related G links

Boosting Apps from Google Workspace (G Suite)


Enjoy clutter-free email that does away with spam and offers a clean, ad-free interface. Build customer trust by giving everyone in your company a professional email address at your domain, like kofi@yourcompany. Also create group mailing lists, like sales@yourcompany.

Google Calendar

Spend less time planning and more time doing with shareable calendars that integrate seamlessly with Gmail, Drive, Contacts, Sites and Hangouts so you always know what’s next. Share calendars with your team to stay on-track, synch and access meetings no matter where you work.


Google Meet

Spend less time planning and more time doing with shareable calendars that integrate seamlessly with Gmail, Drive, Contacts, Sites and Hangouts so you always know what’s next. Share calendars with your team to stay on-track, synch and access meetings no matter where you work.


Google Drive

Remove project delays and mix-ups. Drive does away with the need for long email threads and sharing multiple versions of documents. Give your team the ability to instantly access and share text documents, spreadsheets and other important items. Collaborate and track edits in real-time, all in one place.


Google Forms

Create useful, data-filled forms and surveys. Simplify the process of giving out survey forms to fill out and tabulating the results. You can record the responses and glance at the analytics in Google Sheets. Select from multiple question types, drag-and-drop to reorder questions and customize values as easily.


Google Docs

With Google Docs you can work on text documents in real-time. This allows team members and outside parties (like clients) to comment, chat, and edit documents simultaneously. Members of your team can see edits as others make them, then communicate and collaborate via built-in chat and comment features.


Google Slides

No more “bored” members with this presentation-polisher. Comment, create and give the polish you want on your slides as a team. Various permission controls allow your members to develop and collaborate on presentations online anytime anywhere.


Google Sheets

This app puts sophisticated spreadsheets right at your fingertips. Apply complex formulas and functions for advanced calculations, add charts, and more. Crunching company numbers never looked this good or felt this cutting-edge before.


Google Keep

Forget about notebooks or post-it notes. Use Google Keep to write down and track notes during meetings. Make notes, lists, and reminders and let team members add text or images. Use this as a simplified checklist for tasks or a billboard for reminders.