Aug 272015
 

An earlier post consider  How to create a SPF record for a domain that uses Google Apps to prevent email spam and fraud. Another way to prevent spammers from sending emails from your address is by setting DKIM authentication—a slightly more involved process, though quite similar to SPF.Google recommends that you add DKIM authentication for each of your domains.

GENERATING A DOMAIN KEY
The first step in setting up DKIM authentication with Google Apps (which is detailed here by Google) is to log in to your Apps account.

Click Apps > Google Apps > Gmail

Scroll down to where it says “Authenticate email”

From the drop down list (assuming you have more than one domain associated with your account), choose the domain name for which you want to generate a new record. Then in the large gray box below, click the “Generate new record” link. A popup will ask you to choose a “prefix selector”, but just accept the default (“google”) option and click the “Generate” button.

You will now see a lot of information appear in the gray box that was empty before:

DKIM2

This strange looking information will help machines out on the internet to verify that any emails @ your domain name were actually sent by you.

UPDATING YOUR DNS RECORDS
You now need to update the DNS records for your domain. That’s a fancy way of saying that you need to make this DKIM information available on the internet.

How you set up DNS records will depend on your web hosting service, so you may have to contact your web host to get details about that. (Google has some general guidelines here.) If you are using CPanel, you can implement the following steps.

Firstly, for each domain that you have associated with your Apps account, log in to your CPanel account and choose the “Advanced DNS Zone Editor” option.

SPF1

You’ll then see a small form something like this:

SPF2

Into the “Name” field, paste google._domainkey.

In the “TTL” (meaning “time to live”) field, you can basically type any number, but a common one to use is “14400”. (This just tells computers around the world how long—that is, how many seconds—to store this information before checking that it is still current.)

From the drop down list, choose “TXT”.

In the “Address” field, paste the remainder of the DKIM record.

DKIM2

Now click the “Add Record” button, and you’re done with CPanel.

TURN ON AUTHENTICATION
The last step is to return to your Apps account and turn on authentication. If you still have the original DKIM record page open, simply click “Start Authentication” at the bottom of the page.

DKIM4

Otherwise, once again click Advanced Tools and click the “Set up email authentication (DKIM)” link again, and choose the domain for which you just changed the DNS record. The page will indicate the status of the domain key for that domain.

Click “Start authentication”. It may take a while for the authentication process to be completed. It can sometimes take a day or two for your DNS records to be updated around the world, so if you get an error message, perhaps take a break and come back to this authentication step a little later.

And that’s it! Your emails are now more likely to reach their destination now, because they will be officially “signed” by your domain name. And spammers won’t be able to send out emails pretending to be you.

OTHER POSSIBILITIES
Another way to prevent spammers from sending emails from your address is by adding an SPF record to your domain—a slightly simpler process, but which has the same basic effect.

Jul 272015
 

About SPF Record

An SPF record is a type of Domain Name Service (DNS) record that identifies which mail servers are permitted to send email on behalf of your domain. It is as easy to adding as MX or A records in your DNS zone.

Why It Is Important?

Today, nearly all abusive e-mail messages carry fake sender addresses. Spammers send email from their mail servers but with your ‘domain’ as the sending email. The victims whose addresses are being abused often suffer from the consequences, because their reputation gets diminished and they have to disclaim liability for the abuse or waste their time sorting out misdirected bounce messages.

The purpose of an SPF record is to prevent spammers from sending messages with forged ‘From Addresses’ at your domain. Recipients can refer to the SPF record to determine whether a message purporting to be from your domain comes from an authorized mail server.

Setting SPF Record for Google Apps

How you set up DNS records will depend on your web hosting service, so you may have to contact your web host to get details about that. (Google has some general guidelines here.) If you are using CPanel, you can implement the following steps.

Login to your CPanel account and choose the “Advanced DNS Zone Editor” option.

SPF1

You’ll then see a small form something like this:

SPF2

Into the “Name” field, paste your domain name, followed by a dot. E.g.mysite.com..

In the “TTL” (meaning “time to live”) field, you can basically type any number, but a common one to use is “14400”. (This just tells computers around the world how long—that is, how many seconds—to store this information before checking that it is still current.)

From the drop down list, choose “TXT”.

Into the “Address” field, paste v=spf1 include:_spf.google.com ~all

You will end up with something like this:

SPF3

Now click the “Add Record” button, and you’re done! You have now added an SPF record for your domain.

Jul 112015
 
On Friday 10 July 2015, Hapaweb Solutions, a Google Apps partner in Ghana in collaboration with the Google Apps for Work  Ghana team  organised a series of 2 hour trainings for Google Apps administrators in Accra.  Participants were from a number of companies in Ghana including Star Assurance, First Atlantic Bank , Groupe Nduom, Citi FM, Ghana Football Association, JCS Investments Limited, Wolley Group, Delata,
Active Business Solutions Limited and Liberty Capital Holdings Ltd.

The trainings was  led by Albert Opoku and Gideon Brefo, both certified Google Apps for Work Administrators from Hapaaweb Solutions . The training focused on the Google Apps admin console and covered the following:

  • Creating a group that can be used as a shared mailbox for a group of users, Q & A Forums, and distribution lists
  • Creating and using organizational units to manage users, groups, and security settings
  • Managing domain and organization level settings for Google Apps services
  • Using Google Apps Mobile Management to manage Android and Google Sync devices

 

May 062015
 

Usually you may want to trial out Google apps for work or Google apps for education before switching over fully. (Google offers a free 30 days trial for Google apps for work for 10 accounts . You can contact us if you want us to help you set up Google Apps for your domain).

During the period of trying out Google apps, you will most likely have to set up a dual delivery or split delivery to ensure you are receiving emails in both your current mail service as well as throught Google Apps.

This tutorial focuses on setting up email aliases (mail forwarders) for cPanel (Webmail) users. This is actually part of the five step process involved in setting up Google Apps on your domain, the steps are :

1. Sign up for Google apps for work (you can contact us to help you do this for FREE)

2. Verify your domain – view this tutorial on how to verify your domain on cPanel.

3. Add up to 10 user accounts on Google Apps

4. Create domain aliases (actually its mail forwarders) for the users (up to 10) – this is what this tutorial handles. If you want to create mail forwarders for just a few emails then you should rather follow this tutorial – how to create single email forwarders on cPanel

5. Configure your MX record to enable dual delivery – view this tutorial on how to do this on cPanel

I assume you have completed steps 1, 2 and 3 above. Every account you create in Google apps has a default alias,  the email alias address for each user@your_domain.com is user@your_domain.com.test-google-a.com for example, the domain alias for albert@hapaweb .com is albert@hapaweb.com.test-google-a.com. You will now have to add these alises to their corresponding accounts in cPanel. Follow the steps below to do this.

STEP 1: Create a csv file with the list of emails addresses and the corresponding Google apps aliases as shown below

cPanel_Forwarders_multiple0

STEP 2: Log into your domain’s hosting cPanel via your-domain-name.com/cpanel and click on Import Addresses/Forwarders

cPanel_Forwarders_multiple1

 

STEP 3: Select Forwarders.

 

cPanel_Forwarders_multiple2

STEP 4: Click on the Choose File button and upload your csv.file . Then click on Next to complete the process.

cPanel_Forwarders_multiple3

 

Feb 112015
 

The traditional ways of teaching in the classroom is quickly fading out in most of the advanced countries. Most schools are shifting old face-to-face teaching and learning methods to electronic or online means. The teacher and student do not need to meet face-to-face for learning to take place.

Though Ghana is lagging behind in terms of access to the internet but schools like St. Louis, Okess, Kofi Agyei SHS, OT, Juass, KTI and Simms are raising their heads up to be leaders in using ICT in teaching and learning. The IT heads from these schools and some four others were invited to St. Louis SHS to be trained on using Google Apps for education in their school.

They were taken through the management of the administrative panel of Google Apps. These will in turn assist in the training of other teachers and staff when Hapaweb Solutions goes into their individual schools to implement Google Apps.

 

Jan 152015
 

Wow, there could even be some joy found in dealing with a fewer number of trainees at an event. Only about 20 out of 80 people responded to and attended the Accra Event at British Council.

Date: 16th December 2014

Venue: British Council Auditorium

 

Present: Albert, Ben,Gideon, Mandi and Nathan

Participating Schools: 9 out of 40 invited (http://goo.gl/70Mk5F ).

 

Topics Discussed: EGD program, G Apps in teaching and learning, Classroom, Gmail, Drive, Calendar, HapaSIS (Sch. Management Software), Case Study of Al-Rayan International School and British Int. Sch, Ghana

Some schools arrived very early for the programme. While that was most adorable, the general attendance was poor. Most schools had their timetables changed abruptly. Hence, they were still writing exams on the 16th December, 2014- the day scheduled for the event. This made it impossible for them to be present at the event.

Introduction by Mandi Nanga ( Technical Program Manager)

The event opened with an introduction from Mandi. He explained how the Education Go Digital (EGD) program. He spoke of what has been done in other countries with regards to EGD. He also talked about why subscribing to EGD programs by schools are beneficial.

Details

Attendees were taken through how the various Google Apps (Classroom, Gmail, Drive, Calendar) can help make teaching and learning more effective. Some documents were given them to continue the learning (http://goo.gl/WpHmTV ). The attendees were given the opportunity to practise what they learn. There were activity sections where each attendee used a Google App.

Al-Rayan International School and British Int. Sch, Ghana are already using Google Apps in their schools. Each of their IT personnel demonstrated how they use Google Apps in their schools and the benefits that have resulted by deploying and using G Suite for Education (Formally Google for Education) (Formally G Suite (Formally Google Apps for Education)).

Observations

  • Though the attendance was very low as explained at the outset, participation in discussions and demonstrations was very good. This is shown in the feedback here (http://goo.gl/55E5i8 )
  • Some attendees were concerned about security issues
  • All the attendees saw an immediate need to deploy Google Apps in their schools
  • Internet connectivity was still a concern for some schools

 

Conclusions

  • The event will be repeated at Accra to allow for more schools to attend
  • All the nine schools that came expressed an interest in using Google Apps
Jan 152015
 

Hip hip hip hurayyy! 😆  The Kumasi Event was a success.

As usual of Ghanaian, the response to the invitation sent for the event was very slow. Most of the times we thought we would not get people to come. But hey, we got over 60 people attending out of the 80 we expected.

By 9:00, most of the representatives from the school had arrived. Registration and welcoming of participants run very smoothly. Participants included heads of institutions and heads of ICT departments of those institutions.

Participants were taken through the Education Go Digital (EGD) program-this replaced The G Suite for Education (Formally Google for Education) (Formally G Suite (Formally Google Apps for Education)) Program under the name GASP. They were enlightened on how they can benefit from subscribing to it. Participants were given links to EGD success stories and various opportunities they could take advantage of to improve education.

A demonstration of how technology is changing teaching and learning was made to all present. Mention was made of how G Suite for Education (Formally Google for Education) (Formally G Suite (Formally Google Apps for Education))  especially is making it easier to improve the teacher-learner experience, enhance collaboration amongst students and with their teachers, and the impact G Suite for Education (Formally Google for Education) (Formally G Suite (Formally Google Apps for Education))  has on teachers interfacing with students.

Michael of St. Louis Girls Senior High School gave an impressive experience with Google Classrooms  in his school. Though it has not yet become a school wide teaching tool, he recounted a setback in giving assignments to students while they are on vacation. He narrated that he asked the students to submit their assignments via email. Since most of them didn’t have emails, they used that of their parents or siblings. In the end, he could not identify to whom most of the submitted assignments belonged to. He has learnt the use of Google Classroom with his ICT club and intends to use that for their assignments this vacation.

A hands on section was held using Classroom, Groups and Gmail. Internet connection was slow and went off at some points but most were able to participate in the hands on section.

Some schools had real concerns that makes it difficult to take advantage of ICT in teaching and learning but they were happy to learn there was such a helpful tool as Google apps for education that  they could take advantage of. This is shown in the feedback received.

Observations:

  1. 29 out of the 40 schools invited came. Some of the invited schools did not fill the registration forms online but were present.
  2. Participation was very good and the representatives were amazed at what they could do with Google apps, especially Classrooms.
  3. Internet as usual was an issue. However because we had back ups, we could keep the event going.
  4. There were concerns about how this big change can take place in their schools since connectivity is either low or nonexistent.

Conclusions:

The event was a success. Most participants walked away wishing they could use the apps to teach their students the next day. They were excited to know about EGD. Ten schools already requested for the Google Apps Deployment and Training. Some wanted to discuss it with their school’s management before they sign up.

 

 

Apr 062014
 

Google-Apps-for-Business-bannerHapaweb Solutions, a fully Ghanaian owned company has added G Suite (Formally Google Apps for Business or Google Apps for Work) to its services portfolio. The company which has over the past few years been very active in providing G Suite for Education (Formally Google for Education) (Formally G Suite (Formally Google Apps for Education)) to universities and senior high schools in Ghana has now become a G Suite (Formally Google Apps for Business or Google Apps for Work) Authorized Reseller so as to provide the benefits of Google Apps to Ghanaian businesses.

G Suite (Formally Google Apps for Business or Google Apps for Work) offers a broad set of powerful applications that enables businesses of any size to deliver innovative cloud-based solution hosted by Google to streamline setup, minimize maintenance, and reduce IT costs while reducing IT cost.

With Gmail (including Google email security and retention, powered by Google Vault), Google Calendar, and Google Sites, users can stay connected and work together with ease. With Google Docs and Google Drive, which include word processing, spreadsheet, presentation and website creation tools, users can share files and collaborate in real-time, keeping versions organized and available wherever and whenever users work.

Hapaweb Solutions as an authorized reseller provides deployment, API integration, migration and training in the management of Google Apps to IT administrators of businesses as well as user training for their staff.
For more information on Hapaweb’s Google Apps offer please visit www.hapaweb.com or call 0208124614 / 0208137081 / 0200447661

Jun 252012
 

Private schools in Kumasi who have signed up for our Digital School Results  now have the chance of benefiting  from our amazing and affordable  Digital School Package.Schools that sign up for the DSP(Digital School Package) get  an edu.gh website designed for the school with an annual renewal of domain and hosting.The DSP(Digital School Package) also includes a free social network platform built on the website,free configuration and migration onto Google Apps for education with Gmail,Google Calender,Google Docs(Google Drive) and Google Sites.As part of the package Hapaweb Solutions will train up to 5 users for free.Our Bulk SMS service is also included in the DSP(Digital School Package),schools which have signed up get 5 free messages to each  parent per term.Alot of schools in Kumasi are embracing this exciting offer and we keep getting very good feedback from the schools.Get  your school on board now…..