Hapaweb Solutions

Jul 112015
 
On Friday 10 July 2015, Hapaweb Solutions, a Google Apps partner in Ghana in collaboration with the Google Apps for Work  Ghana team  organised a series of 2 hour trainings for Google Apps administrators in Accra.  Participants were from a number of companies in Ghana including Star Assurance, First Atlantic Bank , Groupe Nduom, Citi FM, Ghana Football Association, JCS Investments Limited, Wolley Group, Delata,
Active Business Solutions Limited and Liberty Capital Holdings Ltd.

The trainings was  led by Albert Opoku and Gideon Brefo, both certified Google Apps for Work Administrators from Hapaaweb Solutions . The training focused on the Google Apps admin console and covered the following:

  • Creating a group that can be used as a shared mailbox for a group of users, Q & A Forums, and distribution lists
  • Creating and using organizational units to manage users, groups, and security settings
  • Managing domain and organization level settings for Google Apps services
  • Using Google Apps Mobile Management to manage Android and Google Sync devices

 

May 072015
 

Usually you may want to trial out Google apps for work or Google apps for education before switching over fully. (Google offers a free 30 days trial for Google apps for work for 10 accounts . You can contact us if you want us to help you set up Google Apps for your domain).

During the period of trying out Google apps, you will most likely have to set up a dual delivery or split delivery to ensure you are receiving emails in both your current mail service as well as throught Google Apps.

This tutorial focuses on setting up email aliases (mail forwarders) for cPanel (Webmail) users. This is actually part of the five step process involved in setting up Google Apps on your domain, the steps are :

1. Sign up for Google apps for work (you can contact us to help you do this for FREE)

2. Verify your domain – view this tutorial on how to verify your domain on cPanel.

3. Add up to 10 user accounts on Google Apps

4. Create domain aliases (actually its mail forwarders) for the users (up to 10) – this is what this tutorial handles. If you want to create mail forwarders for a lot of emails then you should rather follow this tutorial – how to create multiple email forwarders on cPanel

5. Configure your MX record to enable dual delivery – view this tutorial on how to do this on cPanel

I assume you have completed steps 1, 2 and 3 above. Every account you create in Google apps has a default alias,  the email alias address for each user@your_domain.com is user@your_domain.com.test-google-a.com for example, the domain alias for albert@hapaweb .com is albert@hapaweb.com.test-google-a.com. You will now have to add these alises to their corresponding accounts in cPanel. Follow the steps below to do this.

STEP 1: Log into your domain’s hosting cPanel via your-domain-name.com/cpanel and click on Forwarders

cPanel_Forwarders3

STEP 2: Click on Add Forwarder.

cPanel_Forwarders4

 

STEP 3: Put the name of the email address you wish to forward from in the first blank field. For example: for albert@hapaweb.com, put albert in the first blank field.

cPanel_Forwarders5

STEP 4: Under Destination , select Forward to email address and enter the corresponding Google Apps email alias. and click on Add Forwarder

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STEP 5: You should see the confirmation message.

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STEP 6: Click on Go Back and then follow steps  2 to 5 for all your 10 account

cPanel_Forwarders8

 

 

May 062015
 

Usually you may want to trial out Google apps for work or Google apps for education before switching over fully. (Google offers a free 30 days trial for Google apps for work for 10 accounts . You can contact us if you want us to help you set up Google Apps for your domain).

During the period of trying out Google apps, you will most likely have to set up a dual delivery or split delivery to ensure you are receiving emails in both your current mail service as well as throught Google Apps.

This tutorial focuses on setting up email aliases (mail forwarders) for cPanel (Webmail) users. This is actually part of the five step process involved in setting up Google Apps on your domain, the steps are :

1. Sign up for Google apps for work (you can contact us to help you do this for FREE)

2. Verify your domain – view this tutorial on how to verify your domain on cPanel.

3. Add up to 10 user accounts on Google Apps

4. Create domain aliases (actually its mail forwarders) for the users (up to 10) – this is what this tutorial handles. If you want to create mail forwarders for just a few emails then you should rather follow this tutorial – how to create single email forwarders on cPanel

5. Configure your MX record to enable dual delivery – view this tutorial on how to do this on cPanel

I assume you have completed steps 1, 2 and 3 above. Every account you create in Google apps has a default alias,  the email alias address for each user@your_domain.com is user@your_domain.com.test-google-a.com for example, the domain alias for albert@hapaweb .com is albert@hapaweb.com.test-google-a.com. You will now have to add these alises to their corresponding accounts in cPanel. Follow the steps below to do this.

STEP 1: Create a csv file with the list of emails addresses and the corresponding Google apps aliases as shown below

cPanel_Forwarders_multiple0

STEP 2: Log into your domain’s hosting cPanel via your-domain-name.com/cpanel and click on Import Addresses/Forwarders

cPanel_Forwarders_multiple1

 

STEP 3: Select Forwarders.

 

cPanel_Forwarders_multiple2

STEP 4: Click on the Choose File button and upload your csv.file . Then click on Next to complete the process.

cPanel_Forwarders_multiple3

 

Feb 192015
 

There are times you are unable to recalled your admin email address (username) or the password use for accessing your Google Apps admin panel. If you have access to to the domain’s DNS portal such as your hosting cPANEL, you will be able to recover the admin email address and reset the password. To do so, follow the steps below.

1. Go to https://www.google.com/a/cpanel/yourdomainname/VerifyAdminAccountPasswordReset
replace yourdomainname with your actual domain name, example hapaweb.com

2. Enter an email address you have access to, this email address should not be on the domain you are working on.
resettingGappAdmin1
3.  Click on the Continue with domain verification button

4. Copy the unique verification code which starts with the words google – see image below
resettingGappAdmin2

5. Open another window or tab and navigate to the cPanel of your domain  and login

resettingGappAdmin3

 

6. Once logged in click on Advance DNS zone editor

resettingGappAdmin5

 

7.Under Add a Record, locate Type and select CNAME

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8. Enter the following values:
Name: the string you copied in step 4
TTL : 3600
CNAME: google.com

9. Click on Add Record

resettingGappAdmin7

 

10. The record should be added to the list of existing records

resettingGappAdmin8

 

11. Return to the tab or window where you started the verification process

12. Click on I’ve completed the steps above, continue button

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13.  Depending on your host, it could take up to 48 hours for the changes to propagate, but for number hosts, this might take a few minutes.

resettingGappAdmin10

14. You will receive an email in the mailbox of the email address you entered in step 2 (above) with a reset link

15. Click on the reset link

resettingGappAdmin11

 

16. You would now see the email address which is the admin emails address for your domain (see arrow below)

17. Enter a new password in the fields provided and click on the Save new password button

resettingGappAdmin12

18. Click on the Sign in to manage xxxx link

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19. You will be automatically logged into your Google apps admin console (admin cPanel)

resettingGappAdmin14

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Feb 132015
 
To read this newsletter online click here.

Hapaweb-Logo2

It's time to go Google Apps for Work!

Are you tried of spam emails? Small mailbox size? Or cannot check your corporate emails on your phone or tablet? Then it's to go Google Apps for Work!

What is Google Apps for Work?

G Suite is a cloud-based productivity suite that helps you and your team connect and get work done from anywhere on any device. It's simple to set up, use and manage, allowing you to work smarter — and to focus on what really matters.

More than five million businesses have made the move to Google Apps for Work. It's about helping employees work better together anyplace, anytime. G Suite includes secure, reliable workplace tools for email, chat, calendar, document creation, video sharing and project websites.

Run your business, not your email server.

Gmail for work offers 30 GB of storage per user, powerful spam filtering, BlackBerry and Outlook interoperability, and a 99.9% uptime SLA.

Email, IM, voice and video chat: Each user gets 30 GB of email and IM storage (50 times the industry average).

Anytime, anywhere access to your email: Gmail is securely powered by the web, so you can be productive from your desk, on the road, at home and on your mobile phone, even when you’re offline.

Sync with Android, iPhone & BlackBerry: Get the benefits of Apps on leading mobile platforms Search and find emails instantly: Spend less time organizing email and find emails quickly with Google-powered search for your inbox.

Get less spam: Powerful Gmail spam filtering helps you stay focused on what’s important.

We can help you.

Visit our website or call us on +233201713002 / +233208124614 / +233200447661 or +233208137081 to learn how Google Apps can work for your needs and get setup today.

The Hapaweb team

A G Suite and G Suite for Education (Formally Google for Education) (Formally G Suite (Formally Google Apps for Education)) partner.

Feb 112015
 

The traditional ways of teaching in the classroom is quickly fading out in most of the advanced countries. Most schools are shifting old face-to-face teaching and learning methods to electronic or online means. The teacher and student do not need to meet face-to-face for learning to take place.

Though Ghana is lagging behind in terms of access to the internet but schools like St. Louis, Okess, Kofi Agyei SHS, OT, Juass, KTI and Simms are raising their heads up to be leaders in using ICT in teaching and learning. The IT heads from these schools and some four others were invited to St. Louis SHS to be trained on using Google Apps for education in their school.

They were taken through the management of the administrative panel of Google Apps. These will in turn assist in the training of other teachers and staff when Hapaweb Solutions goes into their individual schools to implement Google Apps.

 

Feb 092015
 

Quite a number of people have the misconception that you need to have a gmail email address to be able to use Google services such as YouTube, Blogger etc.
What you actaully need is a Google account. All gmail email addresses are automatically Google accounts, yet you can have a Google account with any other email address.  Simply go to https://accounts.google.com/SignUpWithoutGmail and use your non-gmail email address to create a Google Account.

Jan 192015
 

Hapaweb-Logo2

Thank you for being our customer!

Hello,

The month of January 2015 marks exactly 3 years since we formally started Hapaweb Solutions. The last 3 years has been an adventure for us, full of ups and downs. We have been able to succeed because you have been with us and gave us the privilege of serving you.

We truly value your patronage of our services and appreciate your trust in us. Counting you among our customers is something for which we are especially grateful and proud of. In this time of gratitude, we wish to express our profound thanks to our very first customers namely Alliance Franchise, the British Council Ghana, Prempeh College, Yaa Asantewaa Girls Senior High School, St Louis Girls  Senior High School and Google Ghana for their confidence in us at the very beginning.

We also wish to thank Enablis Ghana, UT bank, Accra Brewery Limited, Voltic  and Pearson Education for the wonderful support they provided last year. Our biggest thanks goes to every single one of our 426 current  customers. We are where we are today because of you!

We know we have not always been the best of service providers, yet we are committed to work hard to be your preferred service provider for Website design, Bulk SMS and Google Apps for Work/Education. To enable us provide you better services, we will be extremely grateful if you will complete  our less than 3 minute survey, which will provide us with insight into areas we can improve on to provide you with better services.

Finally, we are happy to offer you a 25% discount on any of our website or SMS services during the months of January, February  and March as a token of our appreciation for your being our customer.

Sincerely,

Gideon, Ben  and Albert,

Co-founders – Hapaweb Solutions

Jan 152015
 

Wow, there could even be some joy found in dealing with a fewer number of trainees at an event. Only about 20 out of 80 people responded to and attended the Accra Event at British Council.

Date: 16th December 2014

Venue: British Council Auditorium

 

Present: Albert, Ben,Gideon, Mandi and Nathan

Participating Schools: 9 out of 40 invited (http://goo.gl/70Mk5F ).

 

Topics Discussed: EGD program, G Apps in teaching and learning, Classroom, Gmail, Drive, Calendar, HapaSIS (Sch. Management Software), Case Study of Al-Rayan International School and British Int. Sch, Ghana

Some schools arrived very early for the programme. While that was most adorable, the general attendance was poor. Most schools had their timetables changed abruptly. Hence, they were still writing exams on the 16th December, 2014- the day scheduled for the event. This made it impossible for them to be present at the event.

Introduction by Mandi Nanga ( Technical Program Manager)

The event opened with an introduction from Mandi. He explained how the Education Go Digital (EGD) program. He spoke of what has been done in other countries with regards to EGD. He also talked about why subscribing to EGD programs by schools are beneficial.

Details

Attendees were taken through how the various Google Apps (Classroom, Gmail, Drive, Calendar) can help make teaching and learning more effective. Some documents were given them to continue the learning (http://goo.gl/WpHmTV ). The attendees were given the opportunity to practise what they learn. There were activity sections where each attendee used a Google App.

Al-Rayan International School and British Int. Sch, Ghana are already using Google Apps in their schools. Each of their IT personnel demonstrated how they use Google Apps in their schools and the benefits that have resulted by deploying and using G Suite for Education (Formally Google for Education) (Formally G Suite (Formally Google Apps for Education)).

Observations

  • Though the attendance was very low as explained at the outset, participation in discussions and demonstrations was very good. This is shown in the feedback here (http://goo.gl/55E5i8 )
  • Some attendees were concerned about security issues
  • All the attendees saw an immediate need to deploy Google Apps in their schools
  • Internet connectivity was still a concern for some schools

 

Conclusions

  • The event will be repeated at Accra to allow for more schools to attend
  • All the nine schools that came expressed an interest in using Google Apps
Jan 152015
 

Hip hip hip hurayyy! 😆  The Kumasi Event was a success.

As usual of Ghanaian, the response to the invitation sent for the event was very slow. Most of the times we thought we would not get people to come. But hey, we got over 60 people attending out of the 80 we expected.

By 9:00, most of the representatives from the school had arrived. Registration and welcoming of participants run very smoothly. Participants included heads of institutions and heads of ICT departments of those institutions.

Participants were taken through the Education Go Digital (EGD) program-this replaced The G Suite for Education (Formally Google for Education) (Formally G Suite (Formally Google Apps for Education)) Program under the name GASP. They were enlightened on how they can benefit from subscribing to it. Participants were given links to EGD success stories and various opportunities they could take advantage of to improve education.

A demonstration of how technology is changing teaching and learning was made to all present. Mention was made of how G Suite for Education (Formally Google for Education) (Formally G Suite (Formally Google Apps for Education))  especially is making it easier to improve the teacher-learner experience, enhance collaboration amongst students and with their teachers, and the impact G Suite for Education (Formally Google for Education) (Formally G Suite (Formally Google Apps for Education))  has on teachers interfacing with students.

Michael of St. Louis Girls Senior High School gave an impressive experience with Google Classrooms  in his school. Though it has not yet become a school wide teaching tool, he recounted a setback in giving assignments to students while they are on vacation. He narrated that he asked the students to submit their assignments via email. Since most of them didn’t have emails, they used that of their parents or siblings. In the end, he could not identify to whom most of the submitted assignments belonged to. He has learnt the use of Google Classroom with his ICT club and intends to use that for their assignments this vacation.

A hands on section was held using Classroom, Groups and Gmail. Internet connection was slow and went off at some points but most were able to participate in the hands on section.

Some schools had real concerns that makes it difficult to take advantage of ICT in teaching and learning but they were happy to learn there was such a helpful tool as Google apps for education that  they could take advantage of. This is shown in the feedback received.

Observations:

  1. 29 out of the 40 schools invited came. Some of the invited schools did not fill the registration forms online but were present.
  2. Participation was very good and the representatives were amazed at what they could do with Google apps, especially Classrooms.
  3. Internet as usual was an issue. However because we had back ups, we could keep the event going.
  4. There were concerns about how this big change can take place in their schools since connectivity is either low or nonexistent.

Conclusions:

The event was a success. Most participants walked away wishing they could use the apps to teach their students the next day. They were excited to know about EGD. Ten schools already requested for the Google Apps Deployment and Training. Some wanted to discuss it with their school’s management before they sign up.